Publication

Collaborative Networks: Human Aspects and Corresponding IT Support

Michel Pouly
2009
Conference Papers

Abstract

Industrial SME face new challenges in the global market as customers are requiring more complete solutions and reducing the number of their suppliers. Small SME can face these new challenges through cooperation within collaborative networks. Human aspects are fundamental in collaborative networks as people, and not organizations or IT systems cooperate. This paper addresses the major human aspects encountered in this form of organization such as trust issues, knowledge sharing, coordination and planning activities as well as communication and mutual understanding and their influence on the business processes and the corresponding supporting IT tools.

Official source

https://infoscience.epfl.ch/entities/publication/2af65faf-be71-4719-a7ac-2468c8fb1594

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Michel Pouly
2009
Conference Papers

Abstract

Official source

https://infoscience.epfl.ch/entities/publication/2af65faf-be71-4719-a7ac-2468c8fb1594

About this result

Related concepts (32)

Business process

A business process, business method or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process.

Business process management

Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM. As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers.

Business process modeling

Business process modeling (BPM) in business process management and systems engineering is the activity of representing processes of an enterprise, so that the current business processes may be analyzed, improved, and automated. BPM is typically performed by business analysts, who provide expertise in the modeling discipline; by subject matter experts, who have specialized knowledge of the processes being modeled; or more commonly by a team comprising both. Alternatively, the process model can be derived directly from events' logs using process mining tools.

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