Lecture

Empathy Studies in Design Process

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In course

HUM-432: How people learn: Designing Learning Tools I

The students will understand the cognitive and social factors which affect learning - particularly in science and engineering. They will be able to use social research techniques as part of the design process to understand end users. ...

Description

This lecture covers the importance of empathy studies in the early stages of a design process, highlighting how failure in the scoping phase can impact the overall result. It discusses the consequences of using a standard crash test dummy in car safety tests, the gender bias in crash test data, and the need for inclusive design. The instructor also explores design failures, educational design challenges, and the Stanford d.school Design Thinking Process, emphasizing techniques like participant observations, interviews, and prototyping.

Instructors (2)

Roland John Tormey

I am a sociologist and learning scientist researching and teaching on engineering education. I'm particularly focused on the roles of emotion and self-regulation in engineering teaching and learning. My profile is accessible here.

Nihat Kotluk

Dr. Kotluk is currently a post-doc at the EPFL. He focuses mainly on emotions in the decision-making process, moral reasoning, and ethics in Engineering Education. He also works on equality and diversity issues. He has an academic background in both STEM and social sciences. Dr. Kotluk has acquired advanced skills in education, inclusive pedagogy, and science teachers' training. He has 14 years of teaching experience and has trained high school students in physics and teachers in pedagogy and research methods, among others. Dr. Kotluk has strong teaching and learning communication skills. He holds a Ph.D. in Educational Science, Curriculum, and Instruction. In his thesis, he studied the perceptions and practices of educators in culturally relevant pedagogy and developed recommendations to put more emphasis on inclusion in pre-service teacher education. With his research, he opened a new discussion in the academic community in Turkey and internationally. In his recent work, he analyzes the educational challenges facing refugee communities and other marginalized groups. In the study, he focused on whether and how teachers implemented the principles of culturally relevant and sustaining pedagogies and the challenges teachers faced while trying to implement these principles with Syrian students in Turkey. In his more recent work, he has studied moral emotions, moral reasoning in engineering ethics, and equality and diversity issues in engineering education. His teaching and research interests include emotions in engineering education, culturally responsive STEM education, equity and diversity in education, and multicultural education.

Official source

Related concepts (19)

Design

A design is a concept of either an object, a process, or a system that is specific and, in most cases, detailed. Design refers to something that is or has been intentionally created by a thinking agent, though it is sometimes used to refer to the nature of something. The verb to design expresses the process of developing a design. In some cases, the direct construction of an object without an explicit prior plan may also be considered to be a design (such as in some artwork and craftwork).

Design thinking

Design thinking refers to the set of cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design problems. Design thinking is also associated with prescriptions for the innovation of products and services within business and social contexts. Design thinking has a history extending from the 1950s and '60s, with roots in the study of design cognition and design methods.

Failure cause

Failure causes are defects in design, process, quality, or part application, which are the underlying cause of a failure or which initiate a process which leads to failure. Where failure depends on the user of the product or process, then human error must be considered. A part failure mode is the way in which a component failed "functionally" on the component level. Often a part has only a few failure modes. For example, a relay may fail to open or close contacts on demand.

Empathy quotient

Empathy quotient (EQ) is a psychological self-report measure of empathy developed by Simon Baron-Cohen and Sally Wheelwright at the Autism Research Centre at the University of Cambridge. EQ is based on a definition of empathy that includes cognition and affect. According to the authors of the measure, empathy is a combination of the ability to feel an appropriate emotion in response to another's emotion and the ability to understand anothers' emotion (this is associated with the theory of mind).

Failure rate

Failure rate is the frequency with which an engineered system or component fails, expressed in failures per unit of time. It is usually denoted by the Greek letter λ (lambda) and is often used in reliability engineering. The failure rate of a system usually depends on time, with the rate varying over the life cycle of the system. For example, an automobile's failure rate in its fifth year of service may be many times greater than its failure rate during its first year of service.

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