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Alain Wegmann

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Publications associées (99)

Revisiting Goal-Oriented Requirements Engineering with a Regulation View

Alain Wegmann, Gil Regev

Goal-Oriented Requirements Engineering (GORE) is considered to be one of the main achievements that the Requirements Engineering field has produced since its inception. Several GORE methods were designed in the last twenty years in both research and indust ...

2012

Modeling an Emergency Service System for a Hospital Network

Alain Wegmann, Gil Regev

In this paper we describe a service modeling project done at an IT department that provides IT services to a network of state owned healthcare providers in the state of Vaud in Switzerland. The goal of the project is to un- derstand how to maintain busines ...

Springer-Verlag Berlin2012

Modeling Value Creation and Capture in Service Systems

Alain Wegmann, Arash Golnam, Vijay Viswanathan

In service-dominant (S-D) logicvalue is viewed as being co-created between companies, customers, and other actors within a service system. In order to understand how service systems maintain their viability and competitiveness, two fundamental questions sh ...

Springer-Verlag Berlin2012

From Composites to Service Systems: The Role of Emergence in Service Design

Alain Wegmann, Anshuman Bahadur Saxena

Service Design is an engineering endeavor to enrich some aspect of the real world through a man-made artifact. Systems approach to modeling reality is particularly relevant to Service Design as it seeks to explain reality as a composition of functional obs ...

2012

A Framework to Model and Analyze the WHY and the HOW of Coopetition

Alain Wegmann, Arash Golnam, Ron Sanchez

Coopetition has been defined as an approach to managing that combines competition and cooperation. It transcends the traditional paradigms of competition and cooperation in an effort to achieve the advantages of both. As an inter-organizational relationshi ...

2011

Coopetition In The Global Book Industry: The Case Of Amazon.Com’s Evolution

Alain Wegmann, Arash Golnam

Coopetition (collaboration between competing firms) is a phenomenon which has recently captured a great deal of attention due to its increasing relevance to business practice. The current research on coopetition is still short in explaining how the potenti ...

2011

Business/IT Alignment in Practice: Lessons Learned From a Requirements Project at P&G

Alain Wegmann, Gil Regev, Julien Favre

One of the main objectives of the alignment of Business and IT in both small and large organizations is to improve the chances for an IT department to provide services that result in business success. An essential phase for this alignment is the definition ...

Springer-Verlag New York, Ms Ingrid Cunningham, 175 Fifth Ave, New York, Ny 10010 Usa2011

On Viable Service Systems: Developing a Modeling Framework for Analysis of Viability in Service Systems

Alain Wegmann, Gil Regev, Arash Golnam

This paper explores the contribution of systems modeling to the design and analysis of viability in service systems. We apply a modeling framework called SEAM (Systemic Enterprise Architecture Method) to gain an understanding of how a service system mainta ...

Springer-Verlag New York, Ms Ingrid Cunningham, 175 Fifth Ave, New York, Ny 10010 Usa2011

Problem Structuring Methods in System Dynamics Modeling-A Cognitive Fit Perspective

Alain Wegmann, Arash Golnam, Gorica Tapandjieva Sekulovska, Sérgio Viana

The knowledge residing in the mental models of clients and stakeholders is considered as a crucial source of information by system dynamicists. Despite the importance of this knowledge, the theory of SD does not provide practical means for eliciting and re ...

2011

A Modeling Framework for Analyzing the Viability of Service Systems

Alain Wegmann, Gil Regev, Arash Golnam

Recent research has explored the principles of service system viability based on systems inquiry invoking perspectives from Systems Theory and Cybernetics in particular Stafford Beer’s viable systems model (VSM). However based on Banathy & Jenlink (2004), ...

2011

Service Systems and Value Modeling from an Appreciative System Perspective

Alain Wegmann, Gil Regev

Since its inception Service Science has created a substantial body of knowledge about services and their provision. Most notably, the concept of Service System was defined in order to describe the co-creation of value by the service provider and customer. ...

Springer-Verlag New York, Ms Ingrid Cunningham, 175 Fifth Ave, New York, Ny 10010 Usa2011

A Systemic Design of Regulation Enabling Ontology

Alain Wegmann, Anshuman Bahadur Saxena

The deregulation of economies has re-created the need for regulation. From a Systems perspective, the unbundling of large monolithic industrial setups into smaller independent companies results in the dissolution of high level management structures which, ...

2010

On Viable Service Systems: Developing a Modeling Framework for Analysis of Viability in Service Systems

Alain Wegmann, Gil Regev, Arash Golnam

Springer2010

Systemic Service Design: Aligning Value and Implementation

Alain Wegmann, Gil Regev, Julien Ramboz, Philippe Laprade, Arash Golnam

The promise of service orientation is that it enables an organization to prosper by delivering continuous value to customers. This prosperity is of strategic value to the organization. There is value in service orientation for both the organization and its ...

Springer2010

Toward a Service Management Quality Model

Alain Wegmann, Gil Regev

[Context and motivation] Service Management has been steadily gaining in importance in many organizations and is becoming a major force of change in IT departments. ITIL, one of the main service management frameworks, defines the value of a service for its ...

Springer2009

Experiential learning approach for requirements engineering education

Alain Wegmann, Gil Regev

The use of requirements engineering (RE) in industry is hampered by a poor understanding of its practices and their benefits. Teaching RE at the university level is therefore an important endeavor. Shortly before students become engineers and enter the wor ...

Springer Verlag2009

A Systemic Approach for Designing Open Innovation Value Networks

Alain Wegmann, Gil Regev, Arash Golnam

The past two decades have seen a number of changes to the business and technological environment that have favored the rise of “open” collaborative innovation as alternative to the more traditional ”closed” models. The traditional view of innovation as a c ...

International Society for Professional Innovation Management2009

Modeling Service-Level Requirements: a Constancy Perspective

Alain Wegmann, Gil Regev

IT service requirements offer a seemingly classic Requirements Engineering (RE) problem. But, when attempting to solve it with RE methods, we are faced with difficulties. RE methods encourage us to identify the functional and non-functional requirements of ...

IEEE2009

High-level design and analysis of business processes the advantages of declarative specifications

Alain Wegmann, Gil Regev, Irina Rychkova

Business process modeling techniques, such as BPMN, encourage the early specification of the exact order in which the activities of the process will be executed. However, a business process may be exposed to different environments and subjected to many con ...

2008

Requirements Engineering Education in the 21st Century, an Experiential Learning Approach

Alain Wegmann, Gil Regev

RE use in industry is hampered by a poor understanding of RE practices and their benefits. Teaching RE at the university level is therefore an important endeavor. This education can ideally be provided at the university level as an integrated part of devel ...

IEEE2008

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