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Concept

Services sociaux

Publications associées (9)

Biodiesel from Bark and Black Liquor-A Techno-Economic, Social, and Environmental Assessment

Julia Granacher

A techno-economic assessment and environmental and social sustainability assessments of novel Fischer-Tropsch (FT) biodiesel production from the wet and dry gasification of biomass-based residue streams (bark and black liquor from pulp production) for tran ...

MDPI2024

PEACE: A Model of Key Social and EmotionalQualities of Conversational Chatbots

Pearl Pu Faltings, Ekaterina Svikhnushina

Open-domain chatbots engage with users in natural conversations to socialize and establish bonds. However, designing and developing an effective open-domain chatbot is challenging. It is unclear what qualities of a chatbot most correspond to users' expecta ...

ASSOC COMPUTING MACHINERY2022

User Expectations of Conversational Chatbots Based on Online Reviews

Pearl Pu Faltings, Ekaterina Svikhnushina

Open-domain chatbots that can engage in a conversation on any topic received significant attention in the last several years, which opened opportunities for studying user interaction with them. Drawing from reviews of chatbots posted on Google Play, we exp ...

ASSOC COMPUTING MACHINERY2021

Designing for the co-Orchestration of Social Transitions between Individual, Small-Group and Whole-Class Learning in the Classroom

Jennifer Kaitlyn Olsen

Educational technologies are often developed such that students work on specific social levels (e.g., individual, small group, whole class) at specific times. However, in the reality of the classroom, learning activities are not so cleanly divided, with tr ...

2020

Human-centered Innovation Processes : The Case of Design Thinking in Nascent and Large Firms

Alan Cabello Llamas

For more than a decade managers, academics, educators and politicians have indicated that innovation is the key to our future. As a result, we find a plethora of innovation initiatives around the world, from university curricula to the mission statements o ...

EPFL2015

High Quality P2P Service Provisioning via Decentralized Trust Management

Trust management is essential to fostering cooperation and high quality service provisioning in several peer-to-peer (P2P) applications. Among those applications are customer-to-customer (C2C) trading sites and markets of services implemented on top of cen ...

EPFL2010

Strategic options of energy service companies in competitive energy markets

In this dissertation, I determine the strategic options of energy service companies active in urban areas. This work is developed considering the wider EU policy framework, namely a liberalised energy market, environmental protection and security of supply ...

EPFL2009

Specifying Services for ITIL Service Management

François Maréchal, Alain Wegmann, Gil Regev

The Information Technology Infrastructure Library (ITIL) is a collection of best practices for the management of IT services. ITIL helps organizations to become aware of the business value their IT services provide to internal and external stakeholders. Un ...

2008

Structural and Algorithmic Issues of Dynamic Protocol Update

André Schiper, Olivier Rütti

In this paper, we study dynamic protocol update (DPU). Contrary to local code updates on-the-fly, DPU requires global coordination of local code replacements. We propose a novel solution to DPU. The key idea is to add a level of indirection between the ser ...

2006