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The SCI IC PFP Group, part of EPFL, focuses on innovating information technology through user-centered design. They explore user adoption and interaction with new technology, incorporating human-computer interaction, artificial intelligence, machine learning, cognitive science, and information visualization. Their research spans various areas such as interactive evaluation frameworks for chatbots, empathetic question taxonomies, and user expectations of conversational chatbots.
Nicolas Henchoz, Cédric Duchene, Andreas Sonderegger, Emily Clare Groves, Romain Simon Collaud, Yoann Pierre Douillet