Publication

Modeling Interactions from Email Communication

2006
Conference Papers

Abstract

Email plays an important role as a medium for the spread of information, ideas, and influence among its users. We present a framework to learn topic-based interactions between pairs of email users, i.e., the extent to which the email topic dynamics of one user are likely to be affected by the others. The proposed framework is built on the influence model and the probabilistic latent semantic analysis (PLSA) language model. This paper makes two contributions. First, we model interactions between email users using the semantic content of email body, instead of email header. Second, our framework models not only email topic dynamics of individual email users, but also the interactions within a group of individuals. Experiments on the Enron email corpus show some interesting results that are potentially useful to discover the hierarchy of the Enron organization. We also present an email visualization and retrieval system which could not only search for relevant emails, but also for the relevant email users.

Official source

https://infoscience.epfl.ch/entities/publication/eb5ec145-19b0-4583-89a4-1bede876784a

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2006
Conference Papers

Abstract

Official source

https://infoscience.epfl.ch/entities/publication/eb5ec145-19b0-4583-89a4-1bede876784a

About this result

Related concepts (32)

Electronic mail (email or e-mail) is a method of transmitting and receiving messages using electronic devices. It was conceived in the late–20th century as the digital version of, or counterpart to, mail (hence e- + mail). Email is a ubiquitous and very widely used communication medium; in current use, an email address is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries.

Email client

An email client, email reader or, more formally, message user agent (MUA) or mail user agent is a computer program used to access and manage a user's email. A web application which provides message management, composition, and reception functions may act as a web email client, and a piece of computer hardware or software whose primary or most visible role is to work as an email client may also use the term. Like most client programs, an email client is only active when a user runs it.

Email spam

Email spam, also referred to as junk email, spam mail, or simply spam, is unsolicited messages sent in bulk by email (spamming). The name comes from a Monty Python sketch in which the name of the canned pork product Spam is ubiquitous, unavoidable, and repetitive. Email spam has steadily grown since the early 1990s, and by 2014 was estimated to account for around 90% of total email traffic. Since the expense of the spam is borne mostly by the recipient, it is effectively postage due advertising.