CustomerIn sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration. Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires.
Customer serviceCustomer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but towards the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". Customer service is often practiced in a way that reflects the strategies and values of a firm.
Customer experienceCustomer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Nihat Tavşan and Can Erdem bring an extensive elucidation to the customer experience, encompassing the dimensions of consciousness, subjectivity, and interactional nature and define customer experience as the sum of subjective ideas regarding a product or service that occur at a conscious or subconscious level due to direct or indirect interaction of a customer with brand-related stimuli.
Customer satisfactionCustomer satisfaction (often abbreviated as CSAT) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." Customers play an important role and are essential in keeping a product or service relevant; it is, therefore, in the best interest of the business to ensure customer satisfaction and build customer loyalty.
Customer relationship managementCustomer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many softwares come with a softphone), email, live chat, marketing materials and more recently, social media.
Windows VistaWindows Vista is a major release of the Windows NT operating system developed by Microsoft as the direct successor to Windows XP, which was released in 2001. At the time, this 5-year gap was the longest time span between successive releases of Microsoft's Windows desktop operating systems. Development was finished on November 8, 2006, and over the following three months, it was released in stages to computer hardware and software manufacturers, business customers, and retail channels.
Linear programmingLinear programming (LP), also called linear optimization, is a method to achieve the best outcome (such as maximum profit or lowest cost) in a mathematical model whose requirements are represented by linear relationships. Linear programming is a special case of mathematical programming (also known as mathematical optimization). More formally, linear programming is a technique for the optimization of a linear objective function, subject to linear equality and linear inequality constraints.
Customer analyticsCustomer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services in order to satisfy customers. With that in mind, the productive system is considered from its beginning at the production level, to the end of the cycle at the consumer.
Windows 7Windows 7 is a major release of the Windows NT operating system developed by Microsoft. It was released to manufacturing on July 22, 2009, and became generally available on October 22, 2009. It is the successor to Windows Vista, released nearly three years earlier. Windows 7's server counterpart, Windows Server 2008 R2, was released at the same time. Windows 7 remained an operating system for use on personal computers, including home and business desktops, laptops, tablet PCs and media center PCs, and itself was replaced in November 2012 by Windows 8, the name spanning more than three years of the product.
Vehicle routing problemThe vehicle routing problem (VRP) is a combinatorial optimization and integer programming problem which asks "What is the optimal set of routes for a fleet of vehicles to traverse in order to deliver to a given set of customers?" It generalises the travelling salesman problem (TSP). It first appeared in a paper by George Dantzig and John Ramser in 1959, in which the first algorithmic approach was written and was applied to petrol deliveries. Often, the context is that of delivering goods located at a central depot to customers who have placed orders for such goods.
Windows MeWindows Millennium Edition, or Windows Me (marketed with the pronunciation of the pronoun "me"), often capitalized as Windows ME, is an operating system developed by Microsoft as part of its Windows 9x family of Microsoft Windows operating systems. It is the successor to Windows 98, and was released to manufacturing on June 19, 2000, and then to retail on September 14, 2000. It was Microsoft's main operating system for home users until the introduction of its successor Windows XP in October 2001.
Integer programmingAn integer programming problem is a mathematical optimization or feasibility program in which some or all of the variables are restricted to be integers. In many settings the term refers to integer linear programming (ILP), in which the objective function and the constraints (other than the integer constraints) are linear. Integer programming is NP-complete. In particular, the special case of 0-1 integer linear programming, in which unknowns are binary, and only the restrictions must be satisfied, is one of Karp's 21 NP-complete problems.
Windows MobileWindows Mobile was a family of mobile operating systems developed by Microsoft for smartphones and personal digital assistants. Its origin dated back to Windows CE in 1996, though Windows Mobile itself first appeared in 2000 as Pocket PC 2000 which ran on Pocket PC PDAs. It was renamed "Windows Mobile" in 2003, at which point it came in several versions (similar to the desktop versions of Windows) and was aimed at business and enterprise consumers.
Travelling salesman problemThe travelling salesman problem (TSP) asks the following question: "Given a list of cities and the distances between each pair of cities, what is the shortest possible route that visits each city exactly once and returns to the origin city?" It is an NP-hard problem in combinatorial optimization, important in theoretical computer science and operations research. The travelling purchaser problem and the vehicle routing problem are both generalizations of TSP.
Windows Embedded CompactWindows Embedded Compact, formerly Windows Embedded CE, Windows Powered and Windows CE, is an operating system family developed by Microsoft as part of its Windows Embedded family of products. Unlike Windows Embedded Standard, which is based on Windows NT, Windows Embedded Compact uses a different hybrid kernel. Microsoft licenses it to original equipment manufacturers (OEMs), who can modify and create their own user interfaces and experiences, with Windows Embedded Compact providing the technical foundation to do so.
Microsoft WindowsMicrosoft Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for servers, and Windows IoT for embedded systems. Defunct Windows families include Windows 9x, Windows Mobile, and Windows Phone. The first version of Windows was released on November 20, 1985, as a graphical operating system shell for MS-DOS in response to the growing interest in graphical user interfaces (GUIs).
Linear programming relaxationIn mathematics, the relaxation of a (mixed) integer linear program is the problem that arises by removing the integrality constraint of each variable. For example, in a 0–1 integer program, all constraints are of the form The relaxation of the original integer program instead uses a collection of linear constraints The resulting relaxation is a linear program, hence the name.
Windows 11Windows 11 is the latest major release of Microsoft's Windows NT operating system, released on October 5, 2021. It was a free upgrade to its predecessor, Windows 10 (2015), and is available for any Windows 10 devices that meet the new Windows 11 system requirements, but can also be installed on unsupported devices by bypassing the restrictions of system requirements.
Windows 8Windows 8 is a major release of the Windows NT operating system developed by Microsoft. It was released to manufacturing on August 1, 2012, and was made available for download via MSDN and TechNet on August 15, 2012. Nearly three months after its initial release, Windows 8 finally made its first retail appearance on October 26, 2012. Windows 8 is the first version of Microsoft Windows with a combination of 2D and 3D effects.
Set theorySet theory is the branch of mathematical logic that studies sets, which can be informally described as collections of objects. Although objects of any kind can be collected into a set, set theory, as a branch of mathematics, is mostly concerned with those that are relevant to mathematics as a whole. The modern study of set theory was initiated by the German mathematicians Richard Dedekind and Georg Cantor in the 1870s. In particular, Georg Cantor is commonly considered the founder of set theory.
