Publications related to Key Qualities of Conversational Chatbots - the PEACE Model

Related publications (32)

Generative AI-Enabled Conversational Interaction to Support Self-Directed Learning Experiences in Transversal Computational Thinking

Denis Gillet, Adrian Christian Holzer, Juan Carlos Farah, Abdessalam Ouaazki

As computational thinking (CT) becomes increasingly acknowledged as an important skill in education, self-directed learning (SDL) emerges as a key strategy for developing this capability. The advent of generative AI (GenAI) conversational agents has disrup ...

2024

Voices from the Frontline: Revealing the AI Practitioners' viewpoint on the European AI Act

Kathrin Grosse

Artificial intelligence (AI) is increasingly used in an ever larger number of industries. Alongside this development, however, abundant works argue that AI-driven systems are lacking in terms of safety, ethics and transparency. As a direct consequence, the ...

2024

Designing for Intimate Wellbeing: Aidee, a Qualitative Approach To Urine Home Monitoring

Nicolas Henchoz, Delphine Ribes Lemay, Emily Clare Groves, Sebastian Eduardo Baez Lugo, Margherita Motta

Despite the widespread use of self-tracking technologies for promoting personal wellbeing, there is limited research on the monitoring of intimate data, particularly urine. To shed light on the design possibilities within this unexplored domain we designed ...

DRS Digital Library2024

Empathetic Conversational Agents for Distress Support

Kalpani Anuradha Welivita

Due to the increasing demands of today's fast-paced world, mental health concerns are on the rise, which necessitates innovative approaches to provide support to those in need. Open-domain conversational agents known as chatbots, offer a unique opportunit ...

EPFL2023

Towards Novel Evaluation Methods for Social Dialog Systems

Ekaterina Svikhnushina

Language has shaped human evolution and led to the desire to endow machines with language abilities. Recent advancements in natural language processing enable us to achieve this breakthrough in human-machine interaction. However, introducing conversational ...

EPFL2023

Harnessing Rule-Based Chatbots to Support Teaching Python Programming Best Practices

Denis Gillet, Adrian Christian Holzer, Juan Carlos Farah, Sandy Ingram, Basile Maurice Pierre Spaenlehauer

In recent years, the use of chatbots in education has been driven by advances in natural language processing and the increasing availability of digital education platforms. Although the added value of educational chatbots appears promising, researchers hav ...

Springer2023

Chat2Code: A Chatbot for Model Specification and Code Generation, The Case of Smart Contracts

Shailesh Mishra

The potential of automatic code generation through Model-Driven Engineering (MDE) frameworks has yet to be realized. Beyond their ability to help software professionals write more accurate, reusable code, MDE frameworks could make programming accessible fo ...

Ieee Computer Soc2023

A Conceptual Framework for Integrating Conversational Agents in Digital Education

Juan Carlos Farah

The presence of conversational agents (or chatbots) in educational contexts has been steadily increasing over the past few years. Recent surveys have shown widespread interest in the use of chatbots in education, both for research and practice. Although th ...

EPFL2023

Prompting Large Language Models to Power Educational Chatbots

Fanny Kim-Lan Lasne, Denis Gillet, Juan Carlos Farah, Sandy Ingram, Basile Maurice Pierre Spaenlehauer

The recent rise in both popularity and performance of large language models has garnered considerable interest regarding their applicability to education. Technologies like ChatGPT, which can engage in human-like dialog, have already disrupted educational ...

Springer2023

TRACE: A Conceptual Model to Guide the Design of Educational Chatbots

Denis Gillet, Maria Jesus Rodriguez Triana, Adrian Christian Holzer, Juan Carlos Farah, Sandy Ingram, Basile Maurice Pierre Spaenlehauer, Fanny Kim-Lan Lasne

Driven by the rising popularity of chatbots such as ChatGPT, there is a budding line of research proposing guidelines for chatbot design, both in general and specifically for digital education. Nevertheless, few researchers have focused on providing concep ...

Springer2023

Yes but.. Can ChatGPT Identify Entities in Historical Documents?

Emanuela Boros

Large language models (LLMs) have been leveraged for several years now, obtaining state-of-the-art performance in recognizing entities from modern documents. For the last few months, the conversational agent ChatGPT has "prompted" a lot of interest in the ...

Assoc Computing Machinery2023

ChatGPT takes on the European Exam in Core Cardiology: an artificial intelligence success story?

Emmanuel Abbé, Thabodhan Mahendiran

Chat Generative Pre-trained Transformer (ChatGPT) is currently a trending topic worldwide triggering extensive debate about its predictive power, its potential uses, and its wider implications. Recent publications have demonstrated that ChatGPT can correct ...

Oxford Univ Press2023

Transformer Models for Vision

Jean-Baptiste Francis Marie Juliette Cordonnier

The recent developments of deep learning cover a wide variety of tasks such as image classification, text translation, playing go, and folding proteins. All these successful methods depend on a gradient-based learning algorithm to train a model on massive ...

EPFL2023

Towards more Practical Threat Models in Artificial Intelligence Security

Alexandre Massoud Alahi, Kathrin Grosse

Recent works have identified a gap between research and practice in artificial intelligence security: threats studied in academia do not always reflect the practical use and security risks of AI. For example, while models are often studied in isolation, th ...

Usenix Association2024

PEACE: A Model of Key Social and EmotionalQualities of Conversational Chatbots

Pearl Pu Faltings, Ekaterina Svikhnushina

Open-domain chatbots engage with users in natural conversations to socialize and establish bonds. However, designing and developing an effective open-domain chatbot is challenging. It is unclear what qualities of a chatbot most correspond to users' expecta ...

ASSOC COMPUTING MACHINERY2022

A Blueprint for Integrating Task-Oriented Conversational Agents in Education

Denis Gillet, Juan Carlos Farah, Sandy Ingram

Over the past few years, there has been an increase in the use of chatbots for educational purposes. Nevertheless, the chatbot technologies and architectures that are often applied to educational contexts are not necessarily designed for such contexts. Whi ...

2022

Challenges and Opportunities in Integrating Interactive Chatbots into Code Review Exercises: A Pilot Case Study

Denis Gillet, Adrian Christian Holzer, Juan Carlos Farah

While chatbots are commonly used to support software developers with repetitive tasks, their use in programming education is still limited, particularly for students in non-technical domains. To better understand the potential for chatbots to support progr ...

IATED2022

Bias at a Second Glance: A Deep Dive into Bias for German Educational Peer-Review Data Modeling

Tanja Christina Käser Jacober, Vinitra Swamy, Thiemo Wambsganss

Natural Language Processing (NLP) has become increasingly utilized to provide adaptivity in educational applications. However, recent research has highlighted a variety of biases in pre-trained language models. While existing studies investigate bias in di ...

2022

Textual Explanations and Critiques in Recommendation Systems

Diego Matteo Antognini

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual data. Moreover, ...

EPFL2022

Prompt–RSVQA: Prompting visual context to a language model for Remote Sensing Visual Question Answering

Devis Tuia, Christel Marie Tartini-Chappuis, Valérie Zermatten

Remote sensing visual question answering (RQA) was recently proposed with the aim of interfacing natural language and vision to ease the access of information contained in Earth Observation data for a wide audience, which is granted by simple questions in ...

2022