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Universal Multimedia Access (UMA) refers to the ability to access by any user to the desired multimedia content(s) over any type of network with any device from anywhere and anytime. UMA is a key framework for multimedia content delivery service using metadata. This investigation report analyzes the state-of-the-art technologies in UMA and tries to identify the key issues of UMA. The state-of-the-art in multimedia content adaptation, an overview of the standards that supports the UMA framework, potential privacy problems in UMA systems and some new UMA applications are presented in this report. This report also provides challenges that still remain to be resolved in UMA to make clear the potential key problems in UMA and determine which ones to solve.