A Situated and Embodied Approach to Service Design

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The global construction industry contributes to 37% of carbon emissions associated to both building operations and construction. To help achieve the net-zero targets set by 2050, it is mandated to achieve a 50% reduction in carbon emissions by 2030. As we ...

Despite scientific and technological advances in the field of assistive technology (AT) for people with visual impairment (VI), technological designs are frequently based on a poor understanding of the physical and social context of use, resulting in devic ...

The potential of automatic code generation through Model-Driven Engineering (MDE) frameworks has yet to be realized. Beyond their ability to help software professionals write more accurate, reusable code, MDE frameworks could make programming accessible fo ...

This paper reports on experimental testing that was carried out on a prototype adaptive structure designed to counteract the effect of loading through controlled large shape changes. The prototype is 6.6 m truss equipped with 12 linear actuators which has ...

Improving educational practice through reflection is one important focus of teacher professional development approaches. However, such teacher reflection operates under practical classroom constraints that make it happen infrequently, including the relianc ...

Automated design tools are seldom used in industry. Their potential, however, is high, especially in companies mostly active in variant design, where custom tools could help cut down development time in the early stages. The design of geared electro-mechan ...

We have developed a pictorial multi-item scale, called P-SUS (Pictorial System Usability Scale), which aims to measure the perceived usability of mobile devices. The scale is based on the established verbal usability questionnaire SUS (System Usability Sca ...

How are different measures of user experience (UX) related to each other? And does it differ if a technological device is used for work or leisure with regard to UX? In the present study, the influence of context factors (i.e. usage domain) on the outcomes ...

Recent advances in hardware and software technologies have given rise to a new class of human-computer interfaces that both explores multiple modalities and allows for multiple collaborating users. When compared to the development of traditional single-use ...

Since 1895, when the Lumière brothers came out with the projected cinematograph, motion pictures and more generally multimedia contents have considerably improved and are still experiencing a very dynamic development. Advances involved improving various mo ...

Robotic teleoperation is fundamental to augment the resilience, precision, and force of robots with the cognition of the operator. However, current interfaces, such as joysticks and remote controllers, are often complicated to handle since they require cog ...

Over a third of the world 's population owns a smartphone. As generic computing devices that support a large and heterogeneous collection of mobile applications (apps), smartphones provide a plethora of functionalities and services to billions of users. B ...

The built environment is facing environmental regulations more ambitious than ever before. In Europe, a law will lead all new buildings to the Nearly Zero-Energy performance level. However, even if a building does not have any energy consumption for its op ...

Service is a concept that separates the concerns of an organization into (1) the value created for users and (2) the way the organization manages its resources to provide this value. The discipline of management of information technology (IT) uses services ...

Verification is a costly task, sometimes burdensome and tedious, requiring strong formal background. To reduce the effort and cost invested in verification, we developed a model-driven approach for automatic verification of service properties, done in the ...

This research is in the domain of service science and proposes a method for designing service systems. We consider three levels of design – individual, organizational, and implementation. The proposed design method links these three levels by explicit inpu ...

This paper addresses the challenging problem of single-channel audio source separation. We introduce a novel userguided framework where source models that govern the separation process are learned on-the-fly from audio examples retrieved online. The user o ...

[Context] IT modelers create models to communicate their conceptualization of an organization and to facilitate the collaboration between business and IT people. The story they convey in their models is how the corporate IT systems fulfill the business peo ...

[Context] As opposed to the traditional approach to problem solving, which limits the scope of the solution to the stated problem, the mandate for services is to go deeper and focus on the value that the proposed solution creates for the entities affected ...

Informed decision-making is the basis for the design of Net Zero Energy Buildings (NZEBs). This paper investigates the use of building performance simulation tools as a method of informing the design decision of NZEBs. The aim of this study was to develop ...

A Situated and Embodied Approach to Service Design

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