Publication

Turning Web 2.0 Social Software into Collaborative Learning and Knowledge Management Solutions

Denis Gillet, Sandy Ingram
2007
Journal Articles

Abstract

After years of quest by the computer-supported collaborative work community for true user satisfaction, social software and communities of practice turn out to be the enabling frameworks for natural and effective collaborative learning and knowledge management.

Official source

Denis Gillet, Sandy Ingram
2007
Journal Articles

Abstract

Official source

Related concepts (11)

Collaborative learning

Collaborative learning is a situation in which two or more people learn or attempt to learn something together. Unlike individual learning, people engaged in collaborative learning capitalize on one another's resources and skills (asking one another for information, evaluating one another's ideas, monitoring one another's work, etc.). More specifically, collaborative learning is based on the model that knowledge can be created within a population where members actively interact by sharing experiences and take on asymmetric roles.

Knowledge management

Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organizational objectives by making the best use of knowledge. An established discipline since 1991, KM includes courses taught in the fields of business administration, information systems, management, library, and information science. Other fields may contribute to KM research, including information and media, computer science, public health and public policy.

Social software

Social software, also known as social apps or social platform includes communications and interactive tools that are often based on the Internet. Communication tools typically handle capturing, storing and presenting communication, usually written but increasingly including audio and video as well. Interactive tools handle mediated interactions between a pair or group of users. They focus on establishing and maintaining a connection among users, facilitating the mechanics of conversation and talk.

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