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Maintaining flexible business processes is a difficult task since a business process typically satisfies the needs of several stakeholders. In this pa-per we examine organizational flexibility and business processes from the point of view of the regulation of relationships between stakeholders. We then pro-pose a set of high-level requirements for business process support systems for the maintenance of business process flexibility.
Anastasia Ailamaki, Panagiotis Sioulas, Eleni Zapridou