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Publication

Why Do We Need Business Process Support? Balancing Specialization and Generalization with BPS Systems

Alain Wegmann, Gil Regev
2003
Conference Papers

Abstract

Businesses face a changing environment with an uncertain future. They need to specialize their business processes in order to become successful in the short term. This specialization, however, becomes a problem in the long term, when conditions change. A BPS system could help the business to achieve and maintain the balance between specialization and generalization.

Official source

Alain Wegmann, Gil Regev
2003
Conference Papers

Abstract

Official source

Related concepts (14)

Business process

A business process, business method or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process.

Business process modeling

Business process modeling (BPM) in business process management and systems engineering is the activity of representing processes of an enterprise, so that the current business processes may be analyzed, improved, and automated. BPM is typically performed by business analysts, who provide expertise in the modeling discipline; by subject matter experts, who have specialized knowledge of the processes being modeled; or more commonly by a team comprising both. Alternatively, the process model can be derived directly from events' logs using process mining tools.

Business process management

Business process management (BPM) is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM. As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers.

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