Publication

VoicePhone: An Interactive Vocal Server for Telephone Numbers

1996
Reports

Abstract

VoicePhone is a dialogue system, designed to recognize telephone numbers over the public telephone network. This report describes the basics needed for this program, including theory on speech recognition, human-computer interaction and user friendly dialogue design. Next, the design of the application is described, including the set-up of a Wizard of Oz environment. This environment is used during a first user test to evaluate the first version of the dialogue system.

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1996
Reports

Abstract

Official source

Related concepts (32)

Human–computer interaction

Human–computer interaction (HCI) is research in the design and the use of computer technology, which focuses on the interfaces between people (users) and computers. HCI researchers observe the ways humans interact with computers and design technologies that allow humans to interact with computers in novel ways. A device that allows interaction between human being and a computer is known as a "Human-computer Interface (HCI)".

User experience design

User experience design (UX design, UXD, UED, or XD) is the process of defining the experience a user would go through when interacting with a company, its services, and its products. Design decisions in UX design are often driven by research, data analysis, and test results rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance.

Public switched telephone network

The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telecommunication. The network consists of telephone lines, fiber optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables interconnected by switching centers, such as central offices, network tandems, and international gateways, which allow telephone users to communicate with each other.

Related publications (32)

VoicePhone: An Interactive Vocal Server for Telephone Numbers

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