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Gil Regev

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Related publications (59)

A Modeling Framework for Analyzing the Viability of Service Systems

Recent research has explored the principles of service system viability based on systems inquiry invoking perspectives from Systems Theory and Cybernetics in particular Stafford Beer’s viable systems model (VSM). However based on Banathy & Jenlink (2004), ...

2011

Service Systems and Value Modeling from an Appreciative System Perspective

Alain Wegmann, Gil Regev

Since its inception Service Science has created a substantial body of knowledge about services and their provision. Most notably, the concept of Service System was defined in order to describe the co-creation of value by the service provider and customer. ...

Springer-Verlag New York, Ms Ingrid Cunningham, 175 Fifth Ave, New York, Ny 10010 Usa2011

On Viable Service Systems: Developing a Modeling Framework for Analysis of Viability in Service Systems

Alain Wegmann, Gil Regev, Arash Golnam

This paper explores the contribution of systems modeling to the design and analysis of viability in service systems. We apply a modeling framework called SEAM (Systemic Enterprise Architecture Method) to gain an understanding of how a service system mainta ...

Springer2010

Systemic Service Design: Aligning Value and Implementation

Alain Wegmann, Gil Regev, Julien Ramboz, Philippe Laprade, Arash Golnam

The promise of service orientation is that it enables an organization to prosper by delivering continuous value to customers. This prosperity is of strategic value to the organization. There is value in service orientation for both the organization and its ...

Springer2010

Toward a Service Management Quality Model

Alain Wegmann, Gil Regev

[Context and motivation] Service Management has been steadily gaining in importance in many organizations and is becoming a major force of change in IT departments. ITIL, one of the main service management frameworks, defines the value of a service for its ...

Springer2009

Experiential learning approach for requirements engineering education

Alain Wegmann, Gil Regev

The use of requirements engineering (RE) in industry is hampered by a poor understanding of its practices and their benefits. Teaching RE at the university level is therefore an important endeavor. Shortly before students become engineers and enter the wor ...

Springer Verlag2009

A Systemic Approach for Designing Open Innovation Value Networks

Alain Wegmann, Gil Regev, Arash Golnam

The past two decades have seen a number of changes to the business and technological environment that have favored the rise of “open” collaborative innovation as alternative to the more traditional ”closed” models. The traditional view of innovation as a c ...

International Society for Professional Innovation Management2009

Modeling Service-Level Requirements: a Constancy Perspective

Alain Wegmann, Gil Regev

IT service requirements offer a seemingly classic Requirements Engineering (RE) problem. But, when attempting to solve it with RE methods, we are faced with difficulties. RE methods encourage us to identify the functional and non-functional requirements of ...

IEEE2009

High-Level Design and Analysis of Business Processes. The Advantages of Declarative Specifications

Alain Wegmann, Gil Regev, Irina Rychkova

Business process modeling techniques, such as BPMN, encourage the early specification of the exact order in which the activities of the process will be executed. However, a business process may be exposed to different environments and subjected to many con ...

2008

High-level design and analysis of business processes the advantages of declarative specifications

Alain Wegmann, Gil Regev, Irina Rychkova

2008

Requirements Engineering Education in the 21st Century, an Experiential Learning Approach

Alain Wegmann, Gil Regev

RE use in industry is hampered by a poor understanding of RE practices and their benefits. Teaching RE at the university level is therefore an important endeavor. This education can ideally be provided at the university level as an integrated part of devel ...

IEEE2008

Augmenting the Zachman Enterprise Architecture Framework with a Systemic Conceptualization

Alain Wegmann, Gil Regev, Lionel Matthey, Anders Kotsalainen

The Zachman Framework offers a classification of the models created in an enterprise architecture project. These models form a holistic representation of the organization. Despite the prominent position of the Framework, there is little information publicl ...

IEEE2008

Specifying Services for ITIL Service Management

Alain Wegmann, Gil Regev, François Maréchal

The Information Technology Infrastructure Library (ITIL) is a collection of best practices for the management of IT services. ITIL helps organizations to become aware of the business value their IT services provide to internal and external stakeholders. Un ...

2008

Using Declarative Specifications in Business Process Design

Alain Wegmann, Gil Regev, Irina Rychkova

2008

Business Process Flexibility through the Exploration of Stimuli

Alain Wegmann, Gil Regev, Kuldeep Kumar

For organizations to survive and flourish in a changing environment, their business processes need to be flexible. Ashby’s law of requisite variety applied to business processes postulates that a robust process needs to exhibit as much variety in its respo ...

2008

Declarative Specification and Alignment Verification of Services in ITIL

Alain Wegmann, Gil Regev, Irina Rychkova

IT organizations that wish to implement the best practices recommended by the IT Infrastructure Library (ITIL) need to specify the level of service provided to their customers. The implemented service needs to comply with this specification. We propose a m ...

2008

From Business to IT with SEAM: J2EE Pet Store Example

Alain Wegmann, Gil Regev, Lam Son Lê, Irina Rychkova

Business and IT alignment demands clear traceability between the applications to be developed and the business requirements. SEAM is a systemic visual approach for modeling systems, including information systems and organizations. This paper illustrates ho ...

2007

Defining business process flexibility with the help of invariants

Alain Wegmann, Gil Regev

Enterprise survival is about maintaining an identity that is separate from other enterprises. We define flexibility as the ability to change without losing identity. The identity of an enterprise can be analyzed as a set of norms and beliefs about these no ...

2007

Enterprise modeling using the foundation concepts of the RM-ODP ISO/ITU standard

Alain Wegmann, Gil Regev, Lam Son Lê

2007

Business-IT Alignment with SEAM for Enterprise Architecture

Alain Wegmann, Gil Regev, José Diego de la Cruz Garcia, Lam Son Lê, Irina Rychkova

To align an IT system with an organization’s needs, it is necessary to understand the organization’s position within its environment a well as its internals. In SEAM for Enterprise Architecture the organization is considered as a hierarchy of systems that ...

IEEE2007

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