Lecture

Human-Centred Design: Innovating for Crisis Response

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Description

This lecture delves into the importance of human-centred design in crisis response, emphasizing the need to understand and address the needs of affected communities. The Global Director of the Response Innovation Lab, Max Vieillel, shares insights on incorporating human-centred design into humanitarian programming, highlighting the significance of community engagement, problem identification, and continuous consultation. He stresses the value of approaching challenges systematically, breaking them down into manageable components, and iteratively testing solutions. Max also discusses future challenges and opportunities in the humanitarian innovation space, underscoring the necessity of inclusive design that considers the most vulnerable populations. Ultimately, the lecture advocates for collaborative approaches and ecosystem building to ensure the effective scaling and sharing of innovative solutions.

Official source

Related concepts (3)

User-centered design

User-centered design (UCD) or user-driven development (UDD) is a framework of process (not restricted to interfaces or technologies) in which usability goals, user characteristics, environment, tasks and workflow of a product, service or process are given extensive attention at each stage of the design process. These tests are conducted with/without actual users during each stage of the process from requirements, pre-production models and post production, completing a circle of proof back to and ensuring that "development proceeds with the user as the center of focus.

Design

A design is a concept of either an object, a process, or a system that is specific and, in most cases, detailed. Design refers to something that is or has been intentionally created by a thinking agent, though it is sometimes used to refer to the nature of something. The verb to design expresses the process of developing a design. In some cases, the direct construction of an object without an explicit prior plan may also be considered to be a design (such as in some artwork and craftwork).

Service design

Service design is the activity of planning and arranging people, infrastructure, communication and material components of a service in order to improve its quality, and the interaction between the service provider and its users. Service design may function as a way to inform changes to an existing service or create a new service entirely. The purpose of service design methodologies is to establish the most effective practices for designing services, according to both the needs of users and the competencies and capabilities of service providers.