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Lecture

Student Feedback: Managing Emotions and Reflective Strategies

Description

This lecture covers Brookfield's Model of Reflection, strategies for managing emotions triggered by feedback, and how to objectively analyze student feedback. It emphasizes the importance of reflecting on both positive and negative aspects of the student experience to drive improvement.

Official source

Related concepts (25)

Feedback

Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop. The system can then be said to feed back into itself. The notion of cause-and-effect has to be handled carefully when applied to feedback systems: Simple causal reasoning about a feedback system is difficult because the first system influences the second and second system influences the first, leading to a circular argument.

Emotional intelligence

Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Although the term first appeared in 1964, it gained popularity in the 1995 bestselling book Emotional Intelligence by science journalist Daniel Goleman.

Emotional labor

Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion, whether actually felt or not, as well as its opposite: the suppression of emotions that are felt but not expressed.

Negative feedback

Negative feedback (or balancing feedback) occurs when some function of the output of a system, process, or mechanism is fed back in a manner that tends to reduce the fluctuations in the output, whether caused by changes in the input or by other disturbances. Whereas positive feedback tends to lead to instability via exponential growth, oscillation or chaotic behavior, negative feedback generally promotes stability. Negative feedback tends to promote a settling to equilibrium, and reduces the effects of perturbations.

Negative-feedback amplifier

A negative-feedback amplifier (or feedback amplifier) is an electronic amplifier that subtracts a fraction of its output from its input, so that negative feedback opposes the original signal. The applied negative feedback can improve its performance (gain stability, linearity, frequency response, step response) and reduces sensitivity to parameter variations due to manufacturing or environment. Because of these advantages, many amplifiers and control systems use negative feedback.

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