Communication: Computer-Mediated Communication

This lecture explores the impact of interfaces on communication among multiple individuals, focusing on computer-mediated communication tools like Zoom, Discord, and Slack. It delves into the concept of media richness, discussing how different tools vary in terms of sensory input and synchronicity. The lecture also covers the theory of grounding in communication, emphasizing the importance of shared understanding and the cues individuals provide to signal comprehension. Additionally, it examines the biases in communication, such as the imitation bias, and how different media affect the perception of emotions and social presence. The session concludes with insights on managing virtual teams and the dynamics of interpersonal communication in both formal and informal settings.