Lecture

Communication: Computer-Mediated Communication

Graph Chat

Chat with Graph Search

Ask any question about EPFL courses, lectures, exercises, research, news, etc. or try the example questions below.

DISCLAIMER: The Graph Chatbot is not programmed to provide explicit or categorical answers to your questions. Rather, it transforms your questions into API requests that are distributed across the various IT services officially administered by EPFL. Its purpose is solely to collect and recommend relevant references to content that you can explore to help you answer your questions.

In course

CS-213: Human-computer interaction

La discipline de l'Interaction Homme-Machine (ou HCI : Human-Computer Interaction) vise à systématiquement placer le facteur humain dans la conception de systèmes interactifs. ...

Description

This lecture explores the impact of interfaces on communication among multiple individuals, focusing on computer-mediated communication tools like Zoom, Discord, and Slack. It delves into the concept of media richness, discussing how different tools vary in terms of sensory input and synchronicity. The lecture also covers the theory of grounding in communication, emphasizing the importance of shared understanding and the cues individuals provide to signal comprehension. Additionally, it examines the biases in communication, such as the imitation bias, and how different media affect the perception of emotions and social presence. The session concludes with insights on managing virtual teams and the dynamics of interpersonal communication in both formal and informal settings.

Instructor

Pierre Dillenbourg

A former teacher in elementary school, Pierre Dillenbourg graduated in educational science (University of Mons, Belgium). He started his research on learning technologies in 1984. In 1986, he has been on of the first in the world to apply machine learning to develop a self-improving teaching system. He obtained a PhD in computer science from the University of Lancaster (UK), in the domain of artificial intelligence applications for education. He has been assistant professor at the University of Geneva. He joined EPFL in 2002. He has been the director of Center for Research and Support on Learning and its Technologies, then academic director of Center for Digital Education, which implements the MOOC strategy of EPFL (over 2 million registrations). He is full professor in learning technologies in the School of Computer & Communication Sciences, where he is the head of the CHILI Lab: "Computer-Human Interaction for Learning & Instruction ». He is the director of the leading house DUAL-T, which develops technologies for dual vocational education systems (carpenters, florists,...). With EPFL colleagues, he launched in 2017 the Swiss EdTech Collider, an incubator with 80 start-ups in learning technologies. He (co-)-founded 4 start-ups, does consulting missions in the corporate world and joined the board of several companies or institutions. In 2018, he co-founded LEARN, the EPFL Center of Learning Sciences that brings together the local initiatives in educational innovation. He is a fellow of the International Society for Learning Sciences. He currently is the Associate Vice-President for Education at EPFL.

Official source

Ontological neighbourhood

Communication studies

Mass communication: Topics in mass communication

Related concepts (32)

Organizational communication

Within the realm of communication studies, organizational communication is a field of study surrounding all areas of communication and information flow that contribute to the functioning of an organization . Organizational communication is constantly evolving and as a result, the scope of organizations included in this field of research have also shifted over time. Now both traditionally profitable companies, as well as NGO's and non-profit organizations, are points of interest for scholars focused on the field of organizational communication.

Human communication

Human communication, or anthroposemiotics, is a field of study dedicated to understanding how humans communicate. Humans' ability to communicate with one another would not be possible without an understanding of what we are referencing or thinking about. Because humans are unable to fully understand one another's perspective, there needs to be a creation of commonality through a shared mindset or viewpoint. The field of communication is very diverse, as there are multiple layers of what communication is and how we use its different features as human beings.

Interpersonal communication

Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals. Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5) relational dialectics; and 6) social interactions that are mediated by technology.

Communication

Communication is usually defined as the transmission of information. The term can also refer to the message itself, or the field of inquiry studying these transmissions, also known as communication studies. The precise definition of communication is disputed. Controversial issues are whether unintentional or failed transmissions are included and whether communication does not just transmit meaning but also create it. Models of communication aim to provide a simplified overview of its main components and their interaction.

Communication rights

Communication rights involve freedom of opinion and expression, democratic media governance, media ownership and media control, participation in one's own culture, linguistic rights, rights to education, privacy, assemble, and self-determination. They are also related inclusion and exclusion, quality and accessibility to means of communication. A "right to communicate" and "communication rights" are closely related, but not identical.

Related lectures (62)

Communication Amid Uncertainty

Explores challenges in human communication, context importance, compression problems, uncertain functionality, and proof verification.

Group Communication and Conflict Resolution

Explores strategies for group communication, diversity management, and conflict resolution.

Data Storage and Transmission Protocols

Explores data structure, storage, network protocols, communication rules, and message encapsulation in transmission systems.

Visual Extensions in the Workplace

Explores the use of visual extensions, such as virtual reality and augmented reality, in enhancing workplace efficiency and communication.

Group Decision-Making: Strategies and Challenges