Lecture
Mediaspace scheduled maintenance: Aug 25, 2026 07:00 - 12:00 AM. During this time, videos will be temporarily unavailable. Check status updates.
This lecture covers the discussion and key learning points from Karen Holtzblatt's talk, the importance of real contextual interviews, and the solutions for business/IT alignment. Students are assigned tasks related to SEAM models, contextual interviews, and goal achievement.
This video is available exclusively on Mediaspace for a restricted audience. Please log in to MediaSpace to access it if you have the necessary permissions.
Watch on Mediaspace