Lecture

Business-IT Alignment: Transcripts and Contextual Inquiry

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In course

CS-491: Introduction to IT consulting

This course is an introduction to the alignment of enterprise needs with the possibilities offered by Information Technology (IT). Using a simulated business case, we explore how to define the requirements for an IT service that matches stakeholders explic ...

Description

This lecture covers the discussion and key learning points from Karen Holtzblatt's talk, the importance of real contextual interviews, and the solutions for business/IT alignment. Students are assigned tasks related to SEAM models, contextual interviews, and goal achievement.

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Instructor

Gil Regev

Gil Regev joined EPFL in 1997 as Senior Researcher after 9 years at Logitech Switzerland and USA. Gil obtained his Ph.D. in Communication Systems in 2003. Since 2008 Gil works both at EPFL and Itecor

Official source

Ontological neighbourhood

Mechanical engineering

Automotive engineering: Internal combustion engines

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