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Concept

Emotional labor

Related publications (25)

“But of course i’m going to look happy” or “He needed to know I was angry”? Comparing use of emotional labour in teamwork in engineering and hospitality students

Roland John Tormey, Nihat Kotluk

Being able to work effectively in a team is a vital professional skill but how do students in different disciplines, engineering and hospitality, display their emotions when working together? We investigated their self-reported use of emotional labour stra ...

EAPRIL - European Association for Practitioner Research on Improving Learning2024

Amygdala volumes and associations with socio-emotional competencies in preterm youth: cross-sectional and longitudinal data

Elda Fischi Gomez, Vanessa Siffredi

Background Socio-emotional difficulties often result from very preterm (VPT) birth. The amygdala's developmental trajectory, including its nuclei, has been recognized as a significant factor in observed difficulties. This study aims to assess the relations ...

Springernature2024

White adipose tissue distribution and amount are associated with increased white matter connectivity

Jean-Philippe Thiran, Gabriel Girard, Elda Fischi Gomez, Philipp Johannes Koch

Obesity represents a significant public health concern and is linked to various comorbidities and cognitive impairments. Previous research indicates that elevated body mass index (BMI) is associated with structural changes in white matter (WM). However, a ...

Wiley2024

Emotional labor experienced in team-projects: A comparison of engineering and hospitality students

Roland John Tormey, Nihat Kotluk

Team projects are an integral part of the student learning experience. However, emotions can significantly affect student performance during team projects. Students use different emotion regulation strategies, such as surface-acting (emotive dissonance) an ...

2023

Are engineering teachers ready to leverage the power of play to teach transversal skills?

Roland John Tormey, Jessica Elke Dehler Zufferey, Siara Ruth Isaac, Yousef Jalali, Natascia Petringa

What conceptions do teachers hold about learning activities to develop students’ transversal skills? This qualitative exploration at a research-intensive engineering school draws on interviews and focus groups to explore teachers’ ideas about developing in ...

2023

Empathetic Conversational Agents for Distress Support

Kalpani Anuradha Welivita

Due to the increasing demands of today's fast-paced world, mental health concerns are on the rise, which necessitates innovative approaches to provide support to those in need. Open-domain conversational agents known as chatbots, offer a unique opportunit ...

EPFL2023

Compassion and Engineering Students’ Moral Reasoning: The Emotional Experience of Engineering Ethics Cases

Roland John Tormey, Nihat Kotluk

Background: There has been an increase in interest in emotion in engineering and science ethics education. There is also evidence that emotional content in case studies may improve students’ learning and enhance awareness, understanding, and motivation con ...

American Society for Engineering Education2023

PEACE: A Model of Key Social and EmotionalQualities of Conversational Chatbots

Pearl Pu Faltings, Ekaterina Svikhnushina

Open-domain chatbots engage with users in natural conversations to socialize and establish bonds. However, designing and developing an effective open-domain chatbot is challenging. It is unclear what qualities of a chatbot most correspond to users' expecta ...

ASSOC COMPUTING MACHINERY2022

Emotional empathy and engineering students’moral reasoning

Roland John Tormey, Nihat Kotluk

Although engineering education is often characterized as a rational activity, research suggests that emotions are vital for learning at all levels of education. In ethics education, there is evidence that including mild emotional information in case studie ...

2022

Cultural Adaptation, Validation, and Psychometric Description of the Pictorial Empathy Test (PET) in the Spanish Population

Maria del Carmen Sandi Perez

Research in psychology and social neuroscience distinguishes between dispositional and situational empathy for the cognitive and affective aspects of empathy. Yet, the Pictorial Empathy Test (PET) is one of the few brief tests focusing on situational affec ...

HOGREFE PUBLISHING CORP2022

Towards Empathetic Open-Domain Chatbots

Yubo Xie

The research community of dialog generation has been interested in incorporating emotional information into the design of open-domain dialog systems ever since neural networks (sequence-to-sequence models in particular) were adopted for modeling dialogs. T ...

EPFL2022

Information Processing Biases: The Effects of Negative Emotional Symptoms on Sampling Pleasant and Unpleasant Information

Steffen Alexander Herff

Although theories of emotion associate negative emotional symptoms with cognitive biases in information processing, they rarely specify the details. Here, we characterize cognitive biases in information processing of pleasant and unpleasant information, an ...

AMER PSYCHOLOGICAL ASSOC2022

Prenatal auditory experience and its sequelae

Lukas Vogelsang

Towards the end of the second trimester of gestation, a human fetus is able to register environmental sounds. This in utero auditory experience is characterized by comprising strongly low-pass-filtered versions of sounds from the external world. Here, we p ...

2022

Differential Susceptibility to the Impact of the COVID-19 Pandemic on Working Memory, Empathy, and Perceived Stress: The Role of Cortisol and Resilience

Maria del Carmen Sandi Perez

There are important individual differences in adaptation and reactivity to stressful challenges. Being subjected to strict social confinement is a distressful psychological experience leading to reduced emotional well-being, but it is not known how it can ...

2021

Understanding intergenerational fitness tracking practices: 12 suggestions for design

Pearl Pu Faltings, Kavous Salehzadeh Niksirat

The paper presents a qualitative study to explore the use of fitness trackers and their social functions in intergenerational settings. The study covered three phases of semi-structured interviews with older and younger adults during individual and interge ...

SPRINGERNATURE2022

The Dimension of the Body in Higher Education: Matrix of Meanings in Students’ Diaries

Simon Nessim Henein, Ramiro Tau

In this paper, we attempt to show some consequences of bringing the body back into higher education, through the use of performing arts in the curricular context of scientific programs. We start by arguing that dominant traditions in higher education repro ...

2022

Ecological momentary assessment of emotional processing: An exploratory analysis comparing daily life and a psychotherapy analogue session

Mehdi Gholam

Background: Emotional processing has been studied in psychotherapy as a state-dependent, sequential process of change. So far, no studies have applied this conceptualisation of emotional processing to the assessments of emotion in daily life. This is parti ...

WILEY2022

Many Are The Ways to Learn: Identifying multi-modal behavioral profiles of collaborative learning in constructivist activities

Pierre Dillenbourg, Barbara Bruno, Jauwairia Nasir, Aditi Kothiyal

Understanding how learners engage with learning technologies, and its relation with their learning, is crucial to the design of effective learning interventions. Assessing the learners’ state however, is non-trivial. Research suggests that performance is n ...

2021

LPA1 receptor and chronic stress: Effects on behaviour and the genes involved in the hippocampal excitatory/inhibitory balance

Maria del Carmen Sandi Perez, Olivia Zanoletti, Alexandre Claude Gustave Bacq

The LPA1 receptor, one of the six characterized G protein-coupled receptors (LPA1–6) through which lysophosphatidic acid acts, is likely involved in promoting normal emotional behaviours. Current data suggest that the LPA-LPA1-receptor pathway may be invol ...

2020

Machiavellian males with high emotional intelligence exhibit fewer depressive symptoms

Bruno Lemaitre

Research on the link between Machiavellianism and depression has yielded equivocal results. In this study, we examined the possible moderating role of ability emotional intelligence (a-EI) on the Machiavellianism-depression relationship. a-EI was approache ...

2020