Relevant and readily available information is a crucial basis for decision making, problem solving or performing knowledge-intensive work. The motivation for this thesis lays in the fact that in certain situations not all information provided by an applica ...
In 2005, the Economist Intelligence Unit conducted a survey with Chief Risk Officers worldwide across all industries and asked about the biggest threat to their businesses. Interestingly, regulatory risk ranked first. It dominated all other types of risk, ...
Postal incumbents in Europe have encountered during the last decade fundamental changes in their industry environment, which now threaten their very business model: governments decided to liberalise first the parcel market, then gradually the letter market ...
In Web-based information commerce it is diffcult to disentangle presentation from process logic, and sometimes even data is not separate from the presentation. Consequently, it becomes crucial to define an abstract model for business processes and their ma ...