Service is a concept that separates the concerns of an organization into (1) the value created for users and (2) the way the organization manages its resources to provide this value. The discipline of management of information technology (IT) uses services ...
Organizing is a managerial process which demands a sense of purpose. When stories about "who we are" and "what we do" are salient and coherent (Voss, Cable & Voss, 2006), organizations can better plan, explain and justify collective action (Whetten & Macke ...
Blockchain and distributed ledger technologies (DLTs) have the capacity to improve how many companies and organizations conduct transactions or store information securely, among many other potential benefits. However, their development and implementation d ...
Motorcycle taxis operate in a non-regulated, uncontrolled environment, raising public health, environmental and economic issues. Consideration of such issues requires an in-depth understanding of motorcycle taxis’ organizational and operational features. U ...
This dissertation focuses on collective forms or organizing that through crowds or communities undertake production or innovation activities. Such organizations deviate from the traditional notions of hierarchy, authority, and control; however, they are st ...